HOW COVID 19 SAVED MY LIFE  + Our Zoom Virtual Programs Going STRONG

HOW COVID 19 SAVED MY LIFE + Our Zoom Virtual Programs Going STRONG

Hi all – This video will explain more than I EVER could in a phone call. And, to let you all know, our ZOOM virtual conferences and webinars are going strong. We’re booking into 2021 with an abundance of fun, energy and prizes. Here are a few testimonials from our...
5+ Interview Questions and Tips You Probably  Aren’t Using and Should

5+ Interview Questions and Tips You Probably Aren’t Using and Should

By Nancy Friedman, Keynote Speaker; Customer Service Expert; President, Telephone Doctor Customer Service Training   Sometimes companies hire people because they’re breathing. We all get desperate. And it’s not fair to anyone – the prospective employee, the...

Customer Service Week

COMING SOONCustomer Service WeekBy Nancy Friedman, Keynote speaker, Customer Service, Communication Expert. President Telephone Doctor; Customer Service Customer Service Week is October 5 thru 9, 2015. Yet with what’s going on around the world, don’t you agree we all...

5 Frustrating Voice Mail/Cell Phone Phrases

By Nancy Friedman, Telephone Doctor® Voice mail (business or cell) remains a large frustration in this busy business world. And it’s not just voice mail. The automated attendant is also on the list. In an effort to help reduce voice mail frustration, here are the five...