by Nancy Friedman | Basic Communication Skills, Basic Workplace Communication, Client Relationship, Communication Expert, Communication Skills, Complimentary Customer Service Articles, Complimentary Customer Service Tips, Keynote Addresses - Customer Service, Keynote Speaker, Leadership, LinkedIn, Sales Training, Selling Skills
By: Nancy Friedman, Founder, Chairman, Customer Service Speaker; Telephone Doctor Customer Service Training In all transparency, I am not a LinkedIn expert. (Don’t even play one on TV; sorry had to say it.) But I am a good user of it and would like to offer a...
by Nancy Friedman | Basic Communication Skills, Basic Workplace Communication, Business Communication, Client Relationship, Communication Expert, Communication Skills, Complimentary Customer Service Articles, Complimentary Customer Service Tips, Customer Service, Customer Service Communication, Customer Service Tips, Improve Customer Service, Keynote Addresses - Customer Service, Keynote Speaker, Personnel Training
By Nancy Friedman, Founder, Chairman, Telephone Doctor Customer Service Training, Keynote Customer Service Speaker Why it’s important to be a double checker. A while back I was sitting in my office & there was a knock on my door. It was one of our fairly new...
by Nancy Friedman | Basic Communication Skills, Basic Workplace Communication, Business Communication, Call Center Training, Client Relationship, Communication Expert, Communication Skills, Complimentary Customer Service Articles, Complimentary Customer Service Tips, Customer Experience, Customer Service, Customer Service Communication, Customer Service Excellence, Customer Service Expert, Customer Service Tips, Customer Service Training, Internal Customers, Keynote Addresses - Customer Service, Keynote Speaker, Proactive Customer Service, Retail Customer Service Tips, Sales Training, Telephone Skills
By Nancy Friedman, Founder, Chairman, Telephone Doctor Customer Service Training, Keynote Customer Service Speaker PRESS ANNOUNCEMENT: Fortunately, our www.serviceskills.com training platform is used all over the world and 100% safe and in compliance with all social...
by Nancy Friedman | Basic Communication Skills, Basic Workplace Communication, Business Communication, Client Relationship, Communication Expert, Communication Skills, Communication Skills Training, Complimentary Customer Service Articles, Complimentary Customer Service Tips, Customer Service, Customer Service Communication, Customer Service Excellence, Customer Service Expert, Customer Service Tips, Customer Service Training, Keynote Addresses - Customer Service, Keynote Speaker
By Nancy Friedman, Founder, Chairman, Telephone Doctor Customer Service Training, Keynote Customer Service Speaker “Can I pick your brain?” This phrase seems to bother people. I can understand why. When you need help with a thought, idea, or problem,...
by Nancy Friedman | Basic Communication Skills, Basic Workplace Communication, Business Communication, Client Relationship, Communication Expert, Communication Skills, Complimentary Customer Service Articles, Complimentary Customer Service Tips, Customer Experience, Customer Service, Customer Service Communication, Customer Service Etiquette, Customer Service Excellence, Customer Service Expert, Customer Service Tips, Improve Customer Service, Keynote Addresses - Customer Service, Keynote Speaker, Team Building, Workplace Communication
By Nancy Friedman Founder, Chairman, Telephone Doctor Customer Service Training. Keynote Customer Service Speaker I’m not Pollyanna, but I don’t believe many folks get out of bed in the morning and say, “Hey I’m gonna be real mean today.” Nor do I really think they...
by Nancy Friedman | Basic Communication Skills, Business Communication, Client Relationship, Communication Expert, Communication Skills, Complimentary Customer Service Tips, Customer Service, Customer Service Communication
By Nancy Friedman, founder, chairman, Telephone Doctor, Customer Service Training, Keynote Customer Service Speaker The other day a friend of mine complained that the ‘stuff’ he asks for around the office is rarely given to him in a timely manner. He asks for reports,...
