by Nancy Friedman | Basic Communication Skills, Basic Workplace Communication, Client Relationship, Communication Expert, Communication Skills, Complimentary Customer Service Articles, Complimentary Customer Service Tips, Keynote Addresses - Customer Service, Keynote Speaker, Leadership, LinkedIn, Sales Training, Selling Skills
By: Nancy Friedman, Founder, Chairman, Customer Service Speaker; Telephone Doctor Customer Service Training In all transparency, I am not a LinkedIn expert. (Don’t even play one on TV; sorry had to say it.) But I am a good user of it and would like to offer a...
by Nancy Friedman | Call Center Training, Call Center Training Programs, Coaching Skills, Coaching Skills - Service Training, Communication Expert, Communication Skills, Customer Service, Customer Service Communication, working remotely
Dear Friends… My guess is we’ve all ‘worked’ remotely at some time. Just not all the time. Hey, some of us work while on vacation. (That’s REAL REMOTE.) Which brings me to the point of this short blog and fun video. We’ve been getting emails on:...
by Nancy Friedman | Basic Communication Skills, Basic Workplace Communication, Business Communication, Client Relationship, Communication Expert, Communication Skills, Complimentary Customer Service Articles, Complimentary Customer Service Tips, Customer Service, Customer Service Communication, Customer Service Tips, Improve Customer Service, Keynote Addresses - Customer Service, Keynote Speaker, Personnel Training
By Nancy Friedman, Founder, Chairman, Telephone Doctor Customer Service Training, Keynote Customer Service Speaker Why it’s important to be a double checker. A while back I was sitting in my office & there was a knock on my door. It was one of our fairly new...
