by Nancy Friedman | Basic Communication Skills, Basic Workplace Communication, Business Communication, Client Relationship, Communication Skills, Complimentary Customer Service Articles, Complimentary Customer Service Tips, Customer Interactions Training, Customer Service, Customer Service Communication, Customer Service Etiquette, Customer Service Excellence, Customer Service Tips, Customer Service Training, Keynote Addresses - Customer Service, Keynote Speaker, Retail Customer Service Tips, Retail Service Training
By Nancy Friedman, Founder & President Telephone Doctor Customer Service Training, Customer Service Speaker How would you rate your businesses customer service? On an A to F scale? Do you train your employees or do you just wing-it when it comes to customer...
by Nancy Friedman | Basic Communication Skills, Basic Workplace Communication, Business Communication, Client Relationship, Communication Skills, Complimentary Customer Service Articles, Complimentary Customer Service Tips, Customer Service, Customer Service Challenges, Customer Service Communication, Customer Service Excellence, Customer Service Tips, Customer Service Training, Keynote Addresses - Customer Service, Keynote Speaker, Receptionist Training, Retail Customer Service Tips, Sales Training
By Nancy Friedman, Founder & President of Telephone Doctor Customer Service Training; Keynote & Workshop Speaker at Meetings & Conferences on Customer Service, Communication Skills and Sales One thing we all know is no one enjoys being rejected. You...
by Nancy Friedman | Customer Service
Yes, selling to women is different. These tips came from surveys in my programs from the women themselves. If you pay attention to the needs – you’ll see a difference and it could mean more business. Women control a lot of the business decisions. Often behind the...
by Nancy Friedman | Basic Communication Skills, Client Relationship, Communication Skills, Complimentary Customer Service Articles, Complimentary Customer Service Tips, Customer Service, Customer Service Communication, Customer Service Tips, Customer Service Training, Keynote Addresses - Customer Service, Keynote Speaker, New Employee Orientation, Retail Customer Service Tips, Retail Service Training
By Nancy Friedman, Keynote Speaker, Customer Service Expert; Founder and President, Telephone Doctor Customer Service Training, St. Louis, MO Yes, it’s an art. If you are a location where people call and ask, “Where are you located?” this is for you. I’ve had to call...
