By Nancy Friedman, Founder, Chairman, Telephone Doctor Customer Service Training, Keynote Customer Service Speaker

“Can I pick your brain?” This phrase seems to bother people. I can understand why.

When you need help with a thought, idea, or problem, asking to ‘pick someones brain’ may sound ‘fun,’ but it’s not very considerate.

Try a bit of T. L. C. Something like our video suggests below.

Thanks to for asking for this tip to be used.

What tip would you like to hear?

Have you considered a Telephone Doctor WEBINAR for your REMOTE team? Low cost; high impact, good info. People still need help.

Nancy Friedman is founder & chairman of Telephone Doctor Customer Service Training. She is a sought after customer service speaker on sales, customer service and communication skills in the franchise and corporate world.


Nancy Friedman

Nancy Friedman

While temporarily halting her ‘travel’ onsite programs, Nancy has been thriving and having fun with her popular ZOOM programs at meetings and conferences through the past year. Like they say, “Ya can’t hold a good gal down.” Nancy’s ZOOM programs are interactive, fun and downright laugh out loud. If you need a COVID RX shot and want your folks to laugh and learn, book a 30 minute or 1 hour session with Nancy. Audiences have applauded her GOLDEN NUGGETS program on Zoom with high accolades. Sure, she hopes to be back on the road with her clients soon. But until then, these sessions haven’t let anyone down. Corporate or franchise, large or small groups, let Nancy know if you’re interested. CALL 314-291-1012 (she’s central time, St Louis, MO) or email her directly