By Nancy Friedman, Founder, Chairman, Telephone Doctor Customer Service Training, Keynote Customer Service Speaker

“Can I pick your brain?” This phrase seems to bother people. I can understand why.

When you need help with a thought, idea, or problem, asking to ‘pick someones brain’ may sound ‘fun,’ but it’s not very considerate.

Try a bit of T. L. C. Something like our video suggests below.

Thanks to for asking for this tip to be used.

What tip would you like to hear?

Have you considered a Telephone Doctor WEBINAR for your REMOTE team? Low cost; high impact, good info. People still need help.

Nancy Friedman is founder & chairman of Telephone Doctor Customer Service Training. She is a sought after customer service speaker on sales, customer service and communication skills in the franchise and corporate world.


Nancy Friedman

Nancy Friedman

Nancy Friedman, customer service keynote speaker, is founder and chairman of Telephone Doctor Customer Service Training and a featured speaker at franchise, association, and corporate meetings around the world. A popular TV guest, she appeared on Oprah, The Today Show, CNN, FOX News, Good Morning America and CBS This Morning, as well as hundreds of other radio, television and print outlets around the world, including the Wall Street Journal, and USA Today. The author of 9 books on her chosen topics, Nancy helps corporate America improve their communications with their customers & co-workers.