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Even SANTA CLAUS is Making a List and “Checking it Twice”…He’s a Double Checker! #Youshouldbetoo

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By Nancy Friedman, The Telephone Doctor; Customer Service Expert, Speaker, Founder and Chairman, Telephone Doctor Customer Service Training

One of my favorites: “Be a Double Checker”

When something isn’t available for a customer, or not ready, or you don’t have it, or whatever it is, the words, “Let me double check that for you” will save the day. Every time!

Rather than blurting out a negative (We’re out of widgets), start with a positive. “Let me double check that for you” is far more effective and helps everyone.

Sometimes we need to double check ourselves. Either way, it’s a good habit to get into.

This 1:30 video blog on Double Checking says it best.

Watch it, enjoy and please share.