by Nancy Friedman | Customer Service
By Nancy Friedman, Founder/President, Telephone Doctor Customer Service Since we’ve been married, my husband and I have had 4 successful startups. Three were his start ups and I helped him. And one was my start up and he helped me. During most interviews I’ve done,...
by Nancy Friedman | Basic Communication Skills, Business Communication, Client Relationship, Communication Skills, Complimentary Customer Service Articles, Complimentary Customer Service Tips, Customer Experience, Customer Service, Customer Service Communication, Customer Service Excellence, Customer Service Expert, Customer Service Tips, Keynote Addresses - Customer Service, Keynote Speaker, Retail Customer Service Tips, Workplace Communication
By Nancy Friedman, Keynote Customer Service Expert; Founder, President, Telephone Doctor Customer Service Training Most of us know what the BEST CUSTOMER SERVICE feels like. And some of us know what the Worst Customer Service Mistakes are. To make it even,...
by Nancy Friedman | Customer Service
By Nancy Friedman, Founder – President Telephone Doctor Customer Service Training, Keynote Customer Service Speaker, Commutations, Sales I posted a LinkedIn blog poll recently on this customer service topic. The choices were: 4 – 10 SECONDS 10 – 20...
