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- Random Scattered Thoughts
- How to “Be Kind”
- How can stated deadlines help?
- Is Your Team Sabotaging Your Business?
- TOP 3 VOICE MAIL COMPLAINTS
- Even SANTA CLAUS is Making a List and “Checking it Twice”…He’s a Double Checker! #Youshouldbetoo
- Are You the One Who Bleeds When a Call is Mishandled?
- How Much Business Are You Losing Due to Poor Customer Service?
- It’s Always Important, but Never is Customer Service More Important Than the Holidays
- Five Ways to GET Good Customer Service This Holiday Season