by Nancy Friedman | Customer Service
AS SEEN ON WWW.INC.COM http://www.inc.com/cheryl-snapp-conner/the-5-biggest-voicemail-mistakes-youre-probably-making.html Are you guilty of terrible voicemail etiquette? Chances are high the answer is yes. Customer service expert Nancy Friedman (The Telephone...
by Nancy Friedman | Client Relationship, Free Customer Service Articles, Free Customer Service Tips, Keynote Addresses - Customer Service, Keynote Speaker
By Nancy Friedman, Customer Service Keynote Speaker; President, Telephone Doctor Customer Service Training As published on forbes.com: Excited to share these tips with you all....
by Nancy Friedman | Customer Service
As published on forbes.com: http://www.forbes.com/sites/cherylsnappconner/2016/11/19/10-new-linkedin-tips-to-propel-your-pr/#1b475151730b This week I re-connected with Nancy Friedman, the St. Louis-based customer service expert who’s enjoyed some extreme PR hits and...
by Nancy Friedman | Customer Service
Have you ever stopped to call your own cell phone or even your answering machine at home or work? Well you should. The phrases that are on ‘most’ phones are very frustrating to the public. In this short video are the 5 frustrating Voice Mail phrases .. get them off...
by Nancy Friedman | Basic Communication Skills, Basic Workplace Communication, Communication Skills, Customer Service, Customer Service Communication, Customer Service Tips, Customer Service Training, Free Customer Service Articles, Free Customer Service Tips, Keynote Addresses - Customer Service, Keynote Speaker
By Nancy Friedman, Keynote Customer Service speaker – Customer Service, Communications and Sales. President of Telephone Doctor Customer Service Training FACT: Customers go out of their way looking for companies that give great customer service. FACT:...
