Have you ever stopped to call your own cell phone or even your answering machine at home or work? Well you should. The phrases that are on ‘most’ phones are very frustrating to the public.

In this short video are the 5 frustrating Voice Mail phrases .. get them off yours now.

Now you’re probably saying “well, then what should I say, Nancy”

Have a warm, friendly, smiling message that invites folks to leave a message. Without the obvious useless phrases.

It’s not that hard.

Hi, this is Nancy – Go ahead a leave your message and I will return your call or have it returned in my behalf. Emergency number is 314 291 1012. Make it a fun day.

And don’t forget to SMILE.. That’s critical on all messages.

All the best,


Nancy Friedman

Nancy Friedman

Nancy Friedman, customer service keynote speaker, is founder and chairman of Telephone Doctor Customer Service Training and a featured speaker at franchise, association, and corporate meetings around the world. A popular TV guest, she appeared on Oprah, The Today Show, CNN, FOX News, Good Morning America and CBS This Morning, as well as hundreds of other radio, television and print outlets around the world, including the Wall Street Journal, and USA Today. The author of 9 books on her chosen topics, Nancy helps corporate America improve their communications with their customers & co-workers. www.nancyfriedman.com