By Nancy Friedman, Keynote Speaker; President, Telephone Doctor Customer Service Training
Short, sweet and to the point on a topic near and dear to all businesses.
Enjoy.
How To Handle IRATE Customers Video Blog
Recent Posts
- No Matter What Type of Clientele You Service, Customer Service Is Critical Don’t ever forget it!
- Nancy Friedman as seen on Natfluence.com
- Six Cardinal Rules of Customer Service
- Don’t knock old school ideas
- How To Lose Friends and Alienate Customers
- Why “What is your name again?” is soooo INEFFECTIVE – WATCH THE VIDEO for an idea to help you.
- NINAWC Program
- Boothmanship YES! CONFERENCE TIME IS HERE. ARE YOU READY?
- Welcome Video Department of Labor Program
- POST COVID-19 CUSTOMER SERVICE TIPS