by Nancy Friedman | Basic Communication Skills, Client Relationship, Communication Skills, Customer Interactions Training, Customer Service, Customer Service Tips, Customer Service Training, Free Customer Service Articles, Free Customer Service Tips, Keynote Addresses - Customer Service, Keynote Speaker, Retail Customer Service Tips
By Nancy Friedman, Keynote Customer Service Speaker; President, Telephone Doctor Customer Service Training Seems so many businesses are feeling the technology disruption. The “Amazon Effect,” the popularity and ease of online shopping, and the related changes in...