by Nancy Friedman | Basic Communication Skills, Business Communication, Communication Skills, Customer Interactions Training, Customer Service, Customer Service Communication, Customer Service Etiquette, Customer Service Tips, Free Customer Service Articles, Free Customer Service Tips, Keynote Addresses - Customer Service, Keynote Speaker, Retail Customer Service Tips
By Nancy Friedman, Customer Service Expert; President, Telephone Doctor Customer Service Training This is one of our most popular and request to reprint articles and we felt it was time to share again. As ‘grandma’ use to say, “Anything worth doing...