Nancy Friedman, The Telephone Doctor, Interview with Fred LeFebvre – WSPD Toledo, Ohio

by | Communication Expert, Communication Skills, Customer Experience, Customer Service, Customer Service Communication, Customer Service Excellence, Customer Service Expert, Improve Customer Service, Keynote Addresses - Customer Service, Keynote Speaker, Leadership, Sales Training, Telephone Skills

A fun (LOL) 14 minute interview with Fred LeFebvre – WSPD with Nancy. Worth the 14 minutes. Even the commercial in front of the interview is fun. (You can fast forward if you want.) Remember: If there are 100 solutions to a problem and 99 are negative, start with the positive. Thank you Rev. Geoff Rose.

 

The Global Salesian Leadership Symposium 2019 Mon, Oct 28, 2019, 7:00 AM – 3:00 PM EDT. The third annual Global Salesian Leadership Symposium, a life-changing program steeped in Salesian virtues, based upon the spirituality of Francis de Sales, the Gentleman Saint. GSLS will provide access and proximity to world-class thought leaders in diverse areas of innovation and industry. The event is being held at the SeaGate Center located at 401 Jefferson Ave.,  Toledo, Ohio 43604. Parking is available in the SeaGate Parking Garage located on Summit St. between Jefferson Ave and Monroe St. You can get your tickets at globalsls.org.

 

Nancy Friedman

Nancy Friedman

Communication and customer service expert Nancy Friedman, The Telephone Doctor, founder and chairman of Telephone Doctor Customer Service Training, is back in the saddle again. Well, back into live onsite programs, and still offering her ZOOM programs, in a cost saving manner. Whichever you choose, onsite or Zoom, you’ll be glad you did. The reviews are excellent, and audiences have loudly applauded her in either area. Sales, customer service and communication skills are her area of expertise, and she welcomes calls, texts, or emails. You can reach her directly at nancyf@telephonedoctor.com; through the website at www.nancyfriedman.com, where you can sign up for her newsletters; or call/text directly at 314-276-1012 central time. Bring it on. Whether you need a keynote speaker or workshop/breakout speaker on customer service and communication skills, you’ll make a great choice.