By Nancy Friedman, Customer Service Keynote Speaker; President, Telephone Doctor Customer Service Training


When was the last time you checked your own voice mail on your cell phone? Or on your office or home desk phone? My guess? It’s been a while.

Check out our 60 second video blog and see if you can move out some of those frustrating phrases. Your callers will appreciate it.

5 Frustrating Voice Mail Phrases 60 SEC VIDEO it.

Share and enjoy.

Nancy Friedman

Nancy Friedman

Communication and customer service expert Nancy Friedman, The Telephone Doctor, founder and chairman of Telephone Doctor Customer Service Training, is back in the saddle again. Well, back into live onsite programs, and still offering her ZOOM programs, in a cost saving manner. Whichever you choose, onsite or Zoom, you’ll be glad you did. The reviews are excellent, and audiences have loudly applauded her in either area. Sales, customer service and communication skills are her area of expertise, and she welcomes calls, texts, or emails. You can reach her directly at; through the website at, where you can sign up for her newsletters; or call/text directly at 314-276-1012 central time. Bring it on. Whether you need a keynote speaker or workshop/breakout speaker on customer service and communication skills, you’ll make a great choice.