by Nancy Friedman | Customer Service
ST.LOUIS, MO — May 31, 2016 — Nancy Friedman, named to the list of Favorite Speakers for 2015 by Meetings and Convention magazine and a nationally known customer service keynote speaker, has been selected to deliver a special presentation to hundreds of...
by Nancy Friedman | Customer Service
Nancy is candid about the how, when and where of the ways she pitched herself to these shows. In today’s post she talks about how she secured these placements (you could too) and gives details on why the appearances on Regis and Oprah produced less ammunition...
by Nancy Friedman | Customer Service
By Nancy Friedman, Keynote Speaker, Customer Service, Communication Expert, President, Telephone Doctor Customer Service Training. It appears a lot of folks are busy, stressed out and short of time. It can be easy to forget to thank folks. It shouldn’t be....
by Nancy Friedman | Business Communication, Client Relationship, Communication Skills, Customer Service, Free Customer Service Articles, Free Customer Service Tips, Keynote Addresses - Customer Service, Keynote Speaker
By Nancy Friedman, Keynote Speaker, Customer Service Expert, President, Telephone Doctor Customer Service Training. Ok, no tips. No tricks. No BEST EVER. No amazing customer service tips. No ‘The one thing you’ll ever need in customer...
by Nancy Friedman | Customer Service
By Nancy Friedman, Customer Service Keynote Speaker, President Telephone Doctor Customer Service However, you communicate with your customers, on the phone, in person, chat or email, there are some guidelines to make it easier, better and more effective. Let’s jump...
by Nancy Friedman | Customer Service
The 2016 SEMA Show marks the 50th year that the trade show has been providing attendees with the best venue to: ❖ See Nancy Friedman, The Telephone Doctor’s program on Leadership and Customer Service Friday Nov 4, 2016 + 60 other Educational programs ❖ See...
