Working Remotely? 5 Customer Service Tips to Help

by | Call Center Training, Call Center Training Programs, Coaching Skills, Coaching Skills - Service Training, Communication Expert, Communication Skills, Customer Service, Customer Service Communication, working remotely

Dear Friends…
My guess is we’ve all ‘worked’ remotely at some time. Just not all the time. Hey, some of us work while on vacation. (That’s REAL REMOTE.)
Which brings me to the point of this short blog and fun video.
We’ve been getting emails on: “Hey Nancy, how can we give great customer service to our clients now that we’re working from home?”
My short answer is . . . if you were giving great customer service from your work office, you can do it from anywhere. Why would we change? Because of a location? I don’t think so.
However, we brought you some of the most often asked questions from clients over the past few weeks. Feel free to share – and be safe.
We will, as always, answer any of your questions on our topics of expertise, so if you have some – bring them on.
In the meantime, enjoy this short video with 5 good points to help you give great customer service.

If you’re not familiar with our boutique online training platform, ServiceSkills.com, now is very good time to reach out for a complimentary demo.

ServiceSkills.com eLearning is 100% safe and in compliance with recommended social distancing practices. And… the soft and essential skills your team will learn during this temporary period will benefit your organization when business conditions roar back to normal in the coming weeks.

We invite you to schedule a virtual demonstration: ServiceSkills.com is our online learning solution.

Nancy Friedman

Nancy Friedman

Communication and customer service expert Nancy Friedman, The Telephone Doctor, founder and chairman of Telephone Doctor Customer Service Training, is back in the saddle again. Well, back into live onsite programs, and still offering her ZOOM programs, in a cost saving manner. Whichever you choose, onsite or Zoom, you’ll be glad you did. The reviews are excellent, and audiences have loudly applauded her in either area. Sales, customer service and communication skills are her area of expertise, and she welcomes calls, texts, or emails. You can reach her directly at nancyf@telephonedoctor.com; through the website at www.nancyfriedman.com, where you can sign up for her newsletters; or call/text directly at 314-276-1012 central time. Bring it on. Whether you need a keynote speaker or workshop/breakout speaker on customer service and communication skills, you’ll make a great choice.