by Nancy Friedman | Basic Communication Skills, Business Communication, Client Relationship, Communication Skills, Customer Service, Free Customer Service Articles, Free Customer Service Tips, Keynote Addresses - Customer Service, Keynote Speaker, Sales Training
By: Nancy Friedman, Keynote Speaker; President, Telephone Doctor Customer Service Training A while back I was speaking at the prestigious Million Dollar Round Table conference and at the end of the presentation, during our Q & A, an insurance salesman asked...