Complimentary Books or Webinar with a Nancy Program

Celebrate with us!

From Nancy Friedman, The Telephone Doctor – Customer Service Keynote Speaker

Let’s go right to the bottom line. It’s time to say “thank you” and celebrate our anniversary.

With every Nancy program “delivered” in May, June or July, 2016, at your conference, we will include a complimentary Telephone Doctor Book for all attendees.

Choose from –

  • Fifty Little Tips That Make A Big Difference
  • 54 Golden Nuggets of Customer Service
  • Hidden Gems of Customer Service
  • Customer Service (Finally) Defined

That’s right. No strings attached. Each attendee will receive a complimentary copy of the book you choose from the above list.


If that doesn’t float your boat, take advantage of a complimentary Customer Service or Sales one hour webinar for your group. Pre or Post your event.

Why? Because I can.

Thank you so much. If you’re not familiar with our programs, CLICK here for an information packet and demo. Can’t wait? Call now: 314 291-1012 or email direct at

More business is lost due to poor service and poor treatment than poor product.
I can help.



Nancy Friedman

Nancy Friedman

Communication and customer service expert Nancy Friedman, The Telephone Doctor, founder and chairman of Telephone Doctor Customer Service Training, is back in the saddle again. Well, back into live onsite programs, and still offering her ZOOM programs, in a cost saving manner. Whichever you choose, onsite or Zoom, you’ll be glad you did. The reviews are excellent, and audiences have loudly applauded her in either area. Sales, customer service and communication skills are her area of expertise, and she welcomes calls, texts, or emails. You can reach her directly at; through the website at, where you can sign up for her newsletters; or call/text directly at 314-276-1012 central time. Bring it on. Whether you need a keynote speaker or workshop/breakout speaker on customer service and communication skills, you’ll make a great choice.