311 Conference Presents Nancy Friedman

311 Conference Presents Nancy Friedman, The Telephone Doctor
Monday, April 8, 2019
Phoenix, AZ
CALL CENTER MANAGERS
Exciting News

Call Center Magic is what Nancy Friedman, The Telephone Doctor, will bring to our 311 conference in Phoenix this coming April.

Nancy, president of Telephone Doctor Customer Service Training, is our keynote speaker. She has been working with call centers around the country throughout her career to help improve communications.

Her program, GOLDEN NUGGETS of CUSTOMER SERVICE, is filled with fun, interaction, and tons of ideas, tips, skills and techniques you will take back to your staff and use immediately and forever.

Get ahead of the game, and check out Nancy’s website, at www.nancyfriedman.com. Connect with her on LinkedIn so she can tag you with the many pictures she loves to take at conferences. (www.linkedin.com/in/nancyfriedmanspeaker/)

Nancy’s program is engaging, interactive and fun. You’ll be laughing and learning throughout the hour. Prizes and surprises throughout. It’s a real don’t miss program opener for 311.

Nancy Friedman

Communication and customer service expert Nancy Friedman, The Telephone Doctor, founder and chairman of Telephone Doctor Customer Service Training, is back in the saddle again. Well, back into live onsite programs, and still offering her ZOOM programs, in a cost saving manner. Whichever you choose, onsite or Zoom, you’ll be glad you did. The reviews are excellent, and audiences have loudly applauded her in either area. Sales, customer service and communication skills are her area of expertise, and she welcomes calls, texts, or emails. You can reach her directly at nancyf@telephonedoctor.com; through the website at www.nancyfriedman.com, where you can sign up for her newsletters; or call/text directly at 314-276-1012 central time. Bring it on. Whether you need a keynote speaker or workshop/breakout speaker on customer service and communication skills, you’ll make a great choice.