Having you as our keynote speaker was the best decision we could have made for our convention. Your approach to customer service, communications and exceeding customer expectations through exceptional customer service inspired our franchisees. Your presentation resonated so much with our franchisees: A few comments;
- Thank you for having Nancy speak with us. She brought us valuable information!”
- “Love It!”
- “Great presentation
- Thank you for sharing the positivity.”
- “Love Nancy!”
Thank you for setting the tone for our convention! Your presentation helped to create and engaging, inspiring and energetic convention for all of us.
Barbara Moran-Goodrich, CEO, Founder, Moran Family of Brands.
Nancy Friedman
Communication and customer service expert Nancy Friedman, The Telephone Doctor, founder and chairman of Telephone Doctor Customer Service Training, is back in the saddle again. Well, back into live onsite programs, and still offering her ZOOM programs, in a cost saving manner. Whichever you choose, onsite or Zoom, you’ll be glad you did. The reviews are excellent, and audiences have loudly applauded her in either area. Sales, customer service and communication skills are her area of expertise, and she welcomes calls, texts, or emails. You can reach her directly at nancyf@telephonedoctor.com; through the website at www.nancyfriedman.com, where you can sign up for her newsletters; or call/text directly at 314-276-1012 central time. Bring it on. Whether you need a keynote speaker or workshop/breakout speaker on customer service and communication skills, you’ll make a great choice.