Join us please..for the WednesdayWise Webinar, Wednesday, August 8, 2018 – 2-3 PM EST.

Register today for IFA’s WednesdayWise Webinar

Hosted by industry professionals, our monthly series of informative, interactive seminars will help you run your franchise business better.

Brought to you by IFA’s Supplier Forum Advisory Board.
I Called Your Franchise & Here’s What I Found.

Plus other important valuable tips for sales and customer service.

August 8, 2018
2:00-3:00 p.m. ET

Nancy Friedman, President, Telephone Doctor Customer Service Training
Former Franchisor * Franchise Keynote Speaker * Communication Expert

Nancy Friedman

Nancy Friedman

Communication and customer service expert Nancy Friedman, The Telephone Doctor, founder and chairman of Telephone Doctor Customer Service Training, is back in the saddle again. Well, back into live onsite programs, and still offering her ZOOM programs, in a cost saving manner. Whichever you choose, onsite or Zoom, you’ll be glad you did. The reviews are excellent, and audiences have loudly applauded her in either area. Sales, customer service and communication skills are her area of expertise, and she welcomes calls, texts, or emails. You can reach her directly at; through the website at, where you can sign up for her newsletters; or call/text directly at 314-276-1012 central time. Bring it on. Whether you need a keynote speaker or workshop/breakout speaker on customer service and communication skills, you’ll make a great choice.