Oct 1 – 5, 2018 is Int’l Customer Service Week…and it will be here, like the holidays, sooner than we think.

During Customer Service week, companies are supposed to do something ‘fun’, exciting and thoughtful for their customers. We’re supposed to do it all year long, every day; but someone thought up a special week…so let’s have some fun!

What are you and/or your company planning to do for Int’l. Customer Service Week this year?

How to Enter:

Send your plans, ideas, thoughts or tips to us at PRESS@telephonedoctor.comby Monday, April 30, 2018 and you could win a library of FIVE Telephone Customer Service & Communication skills books.
All books will be autographed by me, Nancy Friedman

Golden Nuggets of Customer Service
The Hidden Gems of Customer Service
50 Little Tips that Make a BIG Differences
Customer Service Defined
How to Get Your Customers Swearing by you NOT at you
Contest Rules:

Enter as many times as you’d like. (YES, it’s Okay)
Entry must be post marked by Monday April 30, 2018
Winners will be notified by May 15, 2018 and will also be invited to be our PODCAST GUEST!
Include your name, title, company, address & phone number.
No blood type or mothers maiden name needed.
Please share this fun contest with everyone in your organization. Oftentimes those NOT in Customer Service have some very fun ideas as well.

Thanks, Nancy

Like to talk about a program for your company during Customer Service week? Let’s talk! 314.291.1012
or email nancyf@telephonedoctor.com

Nancy Friedman

Nancy Friedman

Communication and customer service expert Nancy Friedman, The Telephone Doctor, founder and chairman of Telephone Doctor Customer Service Training, is back in the saddle again. Well, back into live onsite programs, and still offering her ZOOM programs, in a cost saving manner. Whichever you choose, onsite or Zoom, you’ll be glad you did. The reviews are excellent, and audiences have loudly applauded her in either area. Sales, customer service and communication skills are her area of expertise, and she welcomes calls, texts, or emails. You can reach her directly at nancyf@telephonedoctor.com; through the website at www.nancyfriedman.com, where you can sign up for her newsletters; or call/text directly at 314-276-1012 central time. Bring it on. Whether you need a keynote speaker or workshop/breakout speaker on customer service and communication skills, you’ll make a great choice.