Apologizing is an art, not a science; and it needs to be done sooner than later. Delaying apologizing can diminish the results. Take a look at this 90 second complimentary clip from our Training programs. Want this type of content delivered at your conference?
- Nancy Friedman as seen on Natfluence.com
- Six Cardinal Rules of Customer Service
- Don’t knock old school ideas
- How To Lose Friends and Alienate Customers
- Why “What is your name again?” is soooo INEFFECTIVE – WATCH THE VIDEO for an idea to help you.
- NINAWC Program
- Boothmanship YES! CONFERENCE TIME IS HERE. ARE YOU READY?
- Welcome Video Department of Labor Program
- POST COVID-19 CUSTOMER SERVICE TIPS
- ZOOM ZOMBIES