By Nancy Friedman, Customer Service Keynote Speaker; President, Telephone Doctor Customer Service Training
Chances are you already know the first week in October (October 3 – 7 this year) is labeled International Customer Service Week.
And if you didn’t, well, you do now.
So what’s that mean to you and your company? One week a year to be nice to the customer? We think not.
At Telephone Doctor Customer Service Training, we don’t discriminate. Every day is Customer Service Day!