By Nancy Friedman, Customer Service Keynote Speaker; President, Telephone Doctor Customer Service Training

Chances are you already know the first week in October (October 3 – 7 this year) is labeled International Customer Service Week.

And if you didn’t, well, you do now.

So what’s that mean to you and your company? One week a year to be nice to the customer? We think not.

At Telephone Doctor Customer Service Training, we don’t discriminate. Every day is Customer Service Day!

Nancy Friedman

Nancy Friedman

Communication and customer service expert Nancy Friedman, The Telephone Doctor, founder and chairman of Telephone Doctor Customer Service Training, is back in the saddle again. Well, back into live onsite programs, and still offering her ZOOM programs, in a cost saving manner. Whichever you choose, onsite or Zoom, you’ll be glad you did. The reviews are excellent, and audiences have loudly applauded her in either area. Sales, customer service and communication skills are her area of expertise, and she welcomes calls, texts, or emails. You can reach her directly at; through the website at, where you can sign up for her newsletters; or call/text directly at 314-276-1012 central time. Bring it on. Whether you need a keynote speaker or workshop/breakout speaker on customer service and communication skills, you’ll make a great choice.