Once again we are making a donation to the Wounded Warriors Project on behalf of all Telephone Doctor friends and clients at this holiday time.

May you have the best holiday ever and may your phones ring long and loud with health and happiness!

What’s a great gift for your customers?

  • A Big Smile
  • Job Knowledge
  • Treat Them as a Welcome Guest

No Wrapping * No Cost * No Fuss

Can’t beat that, can you?

Get those down pat and you’ll have a GREAT YEAR.

Remember: We’re basic, common sense.

Click HERE to get a DEMO PACKET and make your next meeting GREAT.

Named by meeting planners as one of their “favorite speakers,” 2015.
(Meeting & Conventions Magazine)

Nancy Friedman

Nancy Friedman

Communication and customer service expert Nancy Friedman, The Telephone Doctor, founder and chairman of Telephone Doctor Customer Service Training, is back in the saddle again. Well, back into live onsite programs, and still offering her ZOOM programs, in a cost saving manner. Whichever you choose, onsite or Zoom, you’ll be glad you did. The reviews are excellent, and audiences have loudly applauded her in either area. Sales, customer service and communication skills are her area of expertise, and she welcomes calls, texts, or emails. You can reach her directly at nancyf@telephonedoctor.com; through the website at www.nancyfriedman.com, where you can sign up for her newsletters; or call/text directly at 314-276-1012 central time. Bring it on. Whether you need a keynote speaker or workshop/breakout speaker on customer service and communication skills, you’ll make a great choice.