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Customer Service Nightmares

$20.00 $10.00

Wow! These stories can keep you up all night! A contest was held looking for true stories and the winner received $500. Read them and weep! No one could make these situations up. You’ll identify with them and actually find yourself saying, “If that were me, here’s what I’d do.”

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Wow! These stories can keep you up all night! A contest was held looking for true stories and the winner received $500. Read them and weep! No one could make these situations up. You’ll identify with them and actually find yourself saying, “If that were me, here’s what I’d do.”

Nancy Friedman

Nancy Friedman

Communication and customer service expert Nancy Friedman, The Telephone Doctor, founder and chairman of Telephone Doctor Customer Service Training, is back in the saddle again. Well, back into live onsite programs, and still offering her ZOOM programs, in a cost saving manner. Whichever you choose, onsite or Zoom, you’ll be glad you did. The reviews are excellent, and audiences have loudly applauded her in either area. Sales, customer service and communication skills are her area of expertise, and she welcomes calls, texts, or emails. You can reach her directly at nancyf@telephonedoctor.com; through the website at www.nancyfriedman.com, where you can sign up for her newsletters; or call/text directly at 314-276-1012 central time. Bring it on. Whether you need a keynote speaker or workshop/breakout speaker on customer service and communication skills, you’ll make a great choice.

Additional information

Weight 8 oz